We pride ourselves on being a customer based business and we are displeased when any employee provides poor customer service we have received several reports of your disinterest in assisting our customers over the past few weeks many customers have specifically stated that you spoke to them disrespectfully. Hr how to managing a rude employee with an attitude posted on may 16 2016 by theres no question you have to deal with it rudeness and a poor attitude towards coworkers can affect the morale and productivity of the entire team and if the employee is rude to a customer the bottom line is directly impacted include an item on . 4 include the impact of the employees poor performance for example if you write your lack of follow up regarding a customer request led to the customer not making a 20000 order it demonstrates how the organization was affected by an employees poor performance it also. Reprimand an employee for poor performance related articles how to write a reprimand letter one said that you even called him an idiot in front of a customer in this business there are few things more important than satisfied customers and happy employees so i must ask you to seriously examine your behavior while i understand the . How a write a warning letter for employee conduct when employee behavior or poor performance dont shape up after verbal warnings its time to get formal heres how to do it right
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